Terms and Conditions
These terms and conditions govern the use of the poartacunoasterii.ro website, managed by SC Transfer de Cunoastere SRL, as well as the commercial relationship between visitors, customers and the site administrator.
1. Introduction
1.1 The poartacunoasterii.ro website provides access to educational information and services, including the possibility to purchase online or physical courses, counseling sessions and other related products.
1.2 By accessing and using this website, and by placing an order, you agree to be bound by the terms and conditions set out below.
2. Use of the website
2.1 Use of the Website is permitted to persons who are at least 18 years of age or who have the consent of their parents/legal guardian.
2.2 It is forbidden to use the site for illegal, fraudulent purposes or for purposes that damage the image of SC Transfer de Cunoastere SRL or other users.
2.3 Users are responsible for the correct and complete filling in of the personal data required for placing orders and course participation.
3. Orders and payments
3.1 Products or services available on the website can be purchased through the order form.
3.2 Payments can be made online, by credit card, bank transfer or other methods mentioned on the website.
3.3 Completion of an order implies obligation to pay and acceptance of these terms and conditions.
3.4 After order confirmation, the customer will receive a confirmation e-mail with details of the product/service purchased.
4. Delivery of services and products
4.1 Online courses will be delivered by e-mail or by creating a user account with access to the dedicated platform.
4.2 For physical products (if any), delivery will be made by express courier within the timeframe communicated when placing the order.
5. Return policy
5.1 For digital courses, withdrawal is only possible before accessing the materials, within 14 days of purchase.
5.2 For scheduled counseling sessions, rescheduling is possible at least 24 hours in advance.
5.3 For physical products, the 14-day return policy applies, in accordance with consumer protection legislation.
6. Intellectual property
6.1 All materials (text, video, audio, graphics) provided through the website are protected by copyright and are the property of SC Transfer de Cunoastere SRL or authorized partners.
6.2 The User may not distribute, copy, sell or publish the materials provided, except with the written consent of the rights holder.
7. Data protection
7.1 The personal information provided is processed in accordance with applicable law and the Privacy Policy.
7.2 Data is used exclusively for order processing, customer communication and service improvement.
8. Limitation of liability
8.1 SC Transfer de Cunoastere SRL is not responsible for temporary malfunction of the website, system errors or service interruptions due to external causes.
8.2 The Administrator does not guarantee specific results from participation in the courses, which depend on the personal commitment and effort of each participant.
9. Modification of terms and conditions
9.1 SC Knowledge Transfer SRL reserves the right to change these terms and conditions without prior notice.
9.2 The updated version will be published on the website, and continued use of the services implies acceptance of the changes.
10. Applicable law and dispute resolution
10.1 The Terms and Conditions are governed by Romanian law.
10.2 Any disagreement will be settled amicably. Otherwise, the dispute will be settled by the competent Romanian courts.
11. Contact
For any questions or concerns, you can contact us at contact@poartacunoasterii.ro or via the contact form available on the website.